16
Troubleshooting Guide
Problem Possible Cause Solution
Vehicle does not
run
Battery low on power Recharge battery (see Battery: Re-
charge interval and time)
Thermal fuse has tripped Let Fuse reset
Battery connector or
wires are loose
Check that the battery connectors
are rmly plugged into each other. If
wires are loose around the motor call
Customer Service.
Battery is dead Replace battery (see Battery: Replace-
ment and Disposal)
Electrical system or
motor is damaged
Call Customer Service.
Vehicle does not
run very long
Battery is undercharged. Check that the battery connectors are
rmly plugged into each other when
recharging (see Battery: Recharge
interval and Time)
Battery is old and cannot
be fully charged
Replace battery (see Battery: Replace-
ment and Disposal)
Vehicle runs
sluggishly
Battery low on power Recharge battery (see Battery: Replace-
ment and Disposal)
Battery is old and cannot
be fully charged
Replace battery (see Battery: Replace-
ment and Disposal)
Vehicle is overloaded Reduce weight on vehicle (see user
requirements and Safety Warnings)
Vehicle is being used in
harsh conditions
Avoid using vehicle in harsh conditions
(see User Requirements and Safety
Warnings)
Vehicle makes loud
noise when in use
Chain is dry (on chain
drive models)
Lubricate chain with light oil.
The following are examples of potential problems. Completely read through this manual and
the troubleshooting guide table before calling. If you still need help resolving the problem
please contact Customer Service.
NOTE: Vehicle should be turned o and fully changed before doing troubleshooting.
continued >>
Troubleshooting
5
Safety & Warnings
WARNING - Charging the Drive Motor Battery
The following safety hazards may result in serious injury or death to the user of the vehicle:
• Use of a battery or charger other than the supplied rechargeable
battery and charger may cause a re or explosion. Only use the supplied
rechargeable battery (or suitable replacement) and charger with the
vehicle.
• Using the rechargeable battery and charger for any other product may
result in overheating, re or explosion. Never use the rechargeable
battery and charger with another product.
• Explosion. Gases are created during charging. Charge the battery in a
well ventilated area. Do not charge the battery near heat or ammable
materials.
• Contact between the positive and negative terminals may result in re
or explosion. Avoid direct contact between the terminals. Picking up the
battery by the wires or charger can cause damage to the battery and
may result in a re. Always pick up the battery by its case or handles.
• Battery must be handled by adults only. Liquids on the battery may
cause re or electric shock. Always keep all liquids away from the
battery and keep the battery dry.
• Contact or exposure to battery leakage (lead acid) may cause serious
injury. If contact or exposure occurs immediately call your physician. If
the chemical is on the skin or in the eyes, ush with cool water for 15
minutes. If the chemical was swallowed, immediately give the person
water or milk. Do not give water or milk if the patient is vomiting or has
a decreased level of alertness. Do not induce vomiting.
• Battery Posts, terminals and related accessories contain lead and lead
compounds (acid), chemicals known to cause cancer, reproductive harm
and are toxic and corrosive. Never open the battery.
• Tampering or modifying the electric circuit system may case a shock,
re or explosion and permanently damage the system. Exposed wiring
and circuitry in the charger may cause electric shock. Always keep the
charger housing closed.
Important! Before using the unit for the rst time the battery needs to be charged for 8 to
12 hours - never longer than 20 hours, Only an adult who has read and understands the
safety warnings should handle, charge or recharge of the battery (see Maintenance).
NOTE: It is not necessary to remove the battery from the vehicle for charging.
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