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If your iGrill
2
is brand new, please be sure that the batteries have been
inserted correctly with their negative terminals each compressing a spring.
If this does not resolve the issue or if your iGrill
2
is not brand new, please
try replacing the batteries with a pair of brand new AA batteries.
If you are still unable to turn on your iGrill
2
, please contact our Customer
Support Team for assistance by emailing support@idevicesinc.com.
I’m having difculty pairing my iGrill
2
with my smart device.
iPhone, iPad or iPod touch:
If the iGrill
2
appears in your Bluetooth settings with the status “Not
Connected”, follow these steps from your Bluetooth settings menu:
• Tap the blue (i) the right of the iGrill
2
device name.
• Select the option “Forget this Device”.
• Turn Bluetooth OFF on your smart device.
• Completely shut down your smart device.
• Separate the iGrill
2
from its base by rmly holding the base with one
hand and gently pull the iGrill
2
top upwards with the other hand.
• While still powered on, remove the iGrill
2
battery door and press
the reset button down with a pin for ve seconds and reinstall the
battery door.
• Power up your smart device and turn Bluetooth back on.
• Tap on the iDevices logo in the gray toolbar at the top of the app.
Select your iGrill
2
from the device manager. Your smart device will
pair with the iGrill
2
and you are ready to congure your settings and
start cooking!
Android device:
If the iGrill
2
device appears in your Bluetooth settings but is not showing
in the iDevices Connected app, follow these steps from your Bluetooth
settings menu:
• Tap on the icon to the right of the device and tap “unpair”