TEC3000 Series On/Off or Floating Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
42
Troubleshooting
Controller Info Model Name TEC3x1x-xx —
Software Version x.x.x.xxxx —
Unit Name TECxxxxx —
Device Name — User-Supplied
Device Description TEC3000
—
Commissioning Supply Air Temperature Display Current
Temperature
—
Heat Command 0% 0 to 100%
Cool Command 0% 0 to 100%
Supply Fan No Yes or No
Aux No Yes or No
Update View Version x.x.x.xxxx Current Release of Software
Load Firmware
— File list from USB drive
Restore*
— File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar
models to expedite the commissioning
process.
Backup*
— File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar
models to expedite the commissioning
process.
1. If the value is outside min/max limits, it is reassigned to the midpoint between min and max.
Table 11: Fault List (Part 1 of 3)
Faults Probable Causes Solutions
Remote Zone Temp Fail The External Zone Temperature sensor
has been disconnected or has failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Supply Temp Fail The External Supply Temperature
sensor has been disconnected or has
failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, result fault by
entering the menu, enter Control Setup, and
select Inputs to reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Internal Sensor Fail An internal sensor has failed on the
TEC.
Order replacement units and return the affected
devices to Johnson Controls under the RMA
program.
Table 10: Menus and Submenus (Part 9 of 9)
Level 1 Level 2
(LCD Screen Name)
Level 3
(Default Values)
Available Values
1