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WARNING
Always turn off and unplug vacuum cleaner
before performing maintenance to the
vacuum cleaner
.
Failure to do so could result in electrical shock or personal injury.
Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum cleaner
won’t start.
Unplugged at wall outlet. Plug in firmly, press On/Off switch.
Tripped circuit breaker/blown fuse
at household service panel.
Reset circuit breaker or replace fuse.
Loose hose electrical connections. Reconnect hose ends.
Poor job of dirt
pick-up.
Full or clogged dust bag. Change bag.
Clogged airflow passages. Clear airflow passages.
Dirty filters. Clean/change filters.
Wrong pile height setting. Adjust setting.
Wrong power level selected.
Adjust control.
Hole in hose. Replace hose.
Worn PowerMate
®
brushroll. Change brushroll.
Worn or broken belt.
See BELT CHANGING AND BRUSHROLL
CLEANING. (page 19)
Dirty brushroll or end caps.
See BELT CHANGING AND BRUSHROLL
CLEANING. (page 19)
Canister hood open. Close and latch hood.
Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 14).
Remove any items that may be caught or
jammed, then restart. If vacuum cleaner starts
and stops again, clean brushroll and end caps,
then restart.
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