Kyocera ECOSYS M5521cdw User Manual

10-12
Troubleshooting > Troubleshooting
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference
Page
Printed images are totally
too light.
Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-17
page 8-38
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-5
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-33
― Make sure the paper type setting is
correct for the paper being used.
page 8-21
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].
―
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[LaserScanner Cln], and then select
[Yes].
―
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[DEV-CLN], and then select [Yes].
―
Printouts are too dark even
though the background of
the scanned original is white.
Have you changed the density? Select appropriate density level. page 6-17
page 8-38
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].
―
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[MC] and increase the adjustment value.
Increase the adjustment value 1 level at
a time from the current value. If there is
no improvement after the value is
increased by 1 level, increase by 1 level
again. If there is still no improvement,
return the setting to the original value.
―
Copies have a moire pattern
(dots grouped together in
patterns and not aligned
uniformly).
Is the original a printed photograph? Set the original image to [Photo]. page 6-16
― When making copies
Set [ Sharpness ] to a value from [ -1 ] to [ -3 ].
page 6-20
― When making copies
Select the [System Menu/Counter] key
> [Copy] > [DP Read Action] or [Platen
Scan Act.], and set to [Quality
Priority].
page 8-32
page 8-32
Texts are not clearly printed. Did you choose appropriate image
quality for the original?
Select appropriate image quality. page 6-16
― When making copies
Set [Sharpness] to a value from [+1] to
[+3].
page 6-20

Kyocera ECOSYS M5521cdw Specifications

General

N-up printing	2, 4, 6, 9, 16, 25
Secure printing	Yes
Print technology	Laser
Resolution color	1200 x 1200 DPI
Maximum resolution	9600 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	11 s
Time to first page (color, normal)	12.5 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	21 ppm
Duplex print speed (black, normal quality, A4/US Letter)	11 ppm
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 160 g/m²
Copier resize	25 - 400 %
Duplex copying	No
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Time to first copy (color, normal)	12 s
Copy speed (black, normal quality, A4)	21 cpm
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Scan speed (black)	30 ppm
Scan speed (color)	23 ppm
Image formats supported	JPEG, MMR, TIFF
Document formats supported	PDF, XPS
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1062 W
Power consumption (off)	0.2 W
Power consumption (ready)	41 W
Power consumption (sleep)	1 W
Power consumption (average operating)	345 W
Energy Star Typical Electricity Consumption (TEC)	0.73 kWh/week
Internal memory	512 MB
Processor cores	2
Processor family	ARM Cortex-A9
Processor frequency	800 MHz
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound pressure level (standby)	30 dB
Sound pressure level (printing)	48 dB
Certification	TÜV/GS, CE, ISO 9001, ISO 14001
Display	LCD
Control type	Buttons
Product color	Black, White
Market positioning	Home & office
Display number of lines	5 lines
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	50 sheets
Printer fonts	Barcode, Bitmap, PostScript, Windows
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Print
Maximum duty cycle	30000 pages per month
Recommended duty cycle	1000 - 1500 pages per month
Replacement cartridges	TK-5220K, TK-5220C, TK-5220M, TK-5220Y TK-5230K, TK-5230C, TK-5230M, TK-5230Y
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Cables included	AC
Included cartridge capacity (black)	1200 pages
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Package depth	567 mm
Package width	592 mm
Package height	637 mm
Package weight	33000 g

Weight and Dimensions

Depth	429 mm
Width	417 mm
Height	495 mm
Weight	26000 g