2M8/2M9
1-4-42
(2) Scan to FTP error codes
Code Contents Check procedures/corrective measures
1101 FTP server does not exist on the net-
work.
1. Check the FTP server name.
2. Confirm device's network parameters.
3. Confirm the network parameters the device is con-
nected.
1102 Login to the FTP server has failed. 1. Confirm user name and password.
2. Check the FTP server name.
1103 Destined folder is invalid. 1. Check illegal characters are not contained within
these names.
2. Check the FTP server name.
1105 FTP protocol is not enabled. 1. Confirm device's FTP protocols.
1131 Initializing TLS has failed. 1. Confirm device's security parameters.
1132 TLS negotiation has failed. 1. Confirm device's security parameters.
2. Check the FTP server name.
2101 Access to the FTP server has failed. 1. Check the FTP server name.
2. Confirm that the LAN cable is properly connected to
the device.
3. Check the FTP port number.
4. Confirm device's network parameters.
5. Confirm the network parameters the device is con-
nected.
6. Check the FTP server name.
2102 Access to the FTP server has failed.
(Connection timeout)
1. Check the FTP server name.
2. Check the FTP port number.
3. Confirm device's network parameters.
4. Confirm the network parameters the device is con-
nected.
5. Check the FTP server name.
2201 Connection with the FTP server has
failed.
1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
3. Confirm destined folder.
4. Check the FTP server name.
2202 Connection with the FTP server has
failed.
(Timeout)
1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
2231 Connection with the FTP server has
failed.
(FTPS communication)
1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
3101 FTP server responded with an error. 1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
3. Check the FTP server.