Troubleshooting 5-13
Inside the Printer
1 Pull the paper cassette all the way out of the printer. Remove any
partially fed paper..
2 Open the top cover and front cover, and lift the process unit together
with the toner container out of the printer.
3 Remove the drum unit from the printer by holding the green levers
with both hands.
4 If the jammed paper appears to be pinched by rollers, pull it along
the normal running direction of the paper.
IMPORTANT Do not try to remove paper that has already been
partially fed. Proceed to step 2.
CAUTION The fuser unit inside the printer is hot. Do not
touch it, as it may result in burn injury.
Note The drum is sensitive to light. Never expose the process
unit to light for more than five minutes.
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