CRUs for your product model
The table below lists the CRUs and CRU types that are defined for your product model.
Part
Self-service CRU Optional-service CRU
Power cord X
ac power adapter X
Notes:
• CRU replacement instruction is provided in one or more of the following publications and are available
from Lenovo at any time upon your request.
the product User Guide
the printed publications that came with the product
• Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a
Lenovo-authorized repair facility or technician. Go to
https://support.lenovo.com/partnerlocation for more
information.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Record product information and problem details before you contact Lenovo.
Product information Problem symptoms and details
• Product name
• Machine type and serial number
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time
of the problem?
• Can the problem be reproduced? If so, how?
Note: The product name and serial number can usually be found on the bottom of the computer, either
printed on a label or etched on the cover.
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to
https://
pcsupport.lenovo.com/supportphonelist
.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Chapter 4. Help and support 27
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