Lenovo YOGA 500 User Manual

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Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions by category.
 Finding information
 Drivers and preinstalled software
 Lenovo OneKey Recovery System
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains safety
precautions for using your computer. Read and follow all the precautions when using your computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specification for your computer on the printed flyers which came
with your computer.
Where can I find warranty information?
For detailed warranty information on this machine, please visit below website to check out:
support.lenovo.com/warrantystatus
.
Where are the installation discs for Lenovo preinstalled software (desktop software)?
Your computer did not come with installation discs for Lenovo preinstalled software. If you
need to reinstall any preinstalled software, you can find the installation program on the D
partition of your hard disk. If you cannot find the installation program there, you can also
download it from the Lenovo consumer support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers for
all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo consumer support website.
Where are the recovery discs?
Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery System
if you need to restore the system to its original factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the following steps:
1 Close all open programs, and then restart the back-up process.
2 Check to see if the destination media is damaged. Select another path and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is critical data on the system
partition, back it up before starting recovery.

Lenovo YOGA 500 Specifications

General

Form factor	Convertible (Folder)
Product type	Hybrid (2-in-1)
Product color	Black
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3L-SDRAM
Maximum internal memory	8 GB
Storage media	HDD
Optical drive type	-
Card reader integrated	Yes
Total storage capacity	1000 GB
Compatible memory cards	MMC, SD, SDHC, SDXC
Number of HDDs installed	1
Display diagonal	15.6 \
Touch technology	Multi-touch
Native aspect ratio	16:9
Audio system	Dolby Home Theater
Speaker power	1.5 W
Number of built-in speakers	2
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
DVI port	No
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	0
Pointing device	Touchpad
Operating system installed	Windows 10
Operating system architecture	64-bit
Tcase	- °C
Bus type	QPI
Stepping	D1
Tjunction	100 °C
Processor cache	3 MB
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-6200 series
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Configurable TDP-up	25 W
Processor frequency	2.3 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	2.8 GHz
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.4 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
On-board graphics card ID	1916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 520
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Processor code	SR2EY
Processor ARK ID	88193
Processor package size	42 X 24 mm
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	255 mm
Width	385 mm
Height	22.2 mm
Weight	2100 g