18
TROUBLESHOOTING
Problem Cause Solution
No mist coming out
of nozzle.
Unit is not plugged in. Plug the humidifier into a powered
electrical outlet.
Unit is not turned on. Tap the power button to turn on the
unit.
No water in tank. Add at least two cups of clean water
into the water tank.
Water level is low.
Humidifier produces
an unusual smell.
Unit is new. Rinse the water tank and allow the
humidifier to air dry.
Residual smell from diusing
essential oil on the aroma pad.
Clean the water tank as instructed on
the Keeping Things Clean section on
page 16.
Dirty water, or water has been in tank
for a long time.
Humidifier makes
a loud or unusual
noise.
Tank is positioned incorrectly. Align the water tank cap with its
respective port inside the inner
chamber.
Water level is low. Add at least two cups of clean water
into the water tank.
Unit is not level. Place unit on a flat, level surface.
Unit is malfunctioning. Turn o and unplug the unit;
discontinue use. Contact Customer
Support (page 21).
Mist is coming out
from base.
Water tank is not positioned correctly. Turn o/unplug the unit, then align the
water tank cap with its respective port
inside the inner chamber.
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