Lexmark CS820 Series User Manual

Action Yes No
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and type to match the paper loaded in the
linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray.
b Check if the paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
b Print the document.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
1 From the home screen, touch Settings >
Notifications
> Jam Content
Recovery.
2 From the Jam Recovery menu, select On or Auto.
3 Apply the changes.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Troubleshooting 83

Lexmark CS820 Series Specifications

General

Brand	Lexmark
Model	CS820 Series
Category	Printer
Language	English