Print crooked or skewed
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the paper guides in the tray to the correct position for the
paper loaded.
b Resend the print job.
Is the print still crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Resend the print job.
Is the print still crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a Check if you are printing on a supported paper.
b Resend the print job.
Is the print still crooked or skewed?
Contact
customer
support.
The problem is
solved.
Repeating defects
Troubleshooting 96