Lexmark X5470 Fax Guide

Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
CHECK ORIGINAL DOCUMENT
Ask the sender to verify the original document was loaded correctly.
CHECK INK
Check the ink levels, and install a new print cartridge if necessary.
CHECK CARTRIDGES
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the print cartridges.
Received fax has poor print quality
These are possible causes and solutions. Try one or more of the following:
REVIEW CHECKLIST FOR SENDER
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution.
CHECK INK
Check the ink levels, and install a new print cartridge if necessary.
Caller ID information is not displayed
C
ALLER ID PATTERN MAY NOT BE SET CORRECTLY
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern
for the printer to display Caller ID information. For more information, see “Using Caller ID from the software” on
page 27.
Fax Error
The fax machines have stopped communicating.
Troubleshooting
49

Lexmark X5470 Specifications

General

Envelopes sizes	7 3/4, 9, 10, DL
Maximum print size	216 x 297 mm
Paper tray media types	Card stock, Coated paper, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	a2 baronial, Executive (184 x 267mm), hagaki card, index card, l, Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	15 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Digital sender	No
Maximum duty cycle	3000 pages per month
Number of print cartridges	4
Input color depth	48 bit
Optical scanning resolution	600 x 1200 DPI
Copy speed (black, normal quality, A4)	1.4 cpm
Copy speed (color, normal quality, A4)	0.7 cpm
A6 Card	Yes
Dimensions (WxDxH)	454 x 320 x 192 mm
All-in-one functions	Copy, Fax, Scan
Standard media sizes	5 x 7\
Color all-in-one functions	copy, print, scan
Compatible operating systems	Microsoft Windows 2000, Microsoft Windows 98 SE, Microsoft Windows Me, Microsoft Windows XP, Apple Mac OS X (10.3.0-10.3.x), Apple Mac OS X (10.4.0-10.4.x), Microsoft Windows XP Professional x64
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Maximum input capacity	100 sheets
Standard interfaces	USB 2.0
Compatible memory cards	Microdrive, MMC, MS Duo, MS Pro, SD, xD
Sound pressure level (printing)	40 dB
Certification	Energy Star, FCC Class B, UL 60950 3rd Edition, CE Class B, CB IEC 60950 IEC 60825-1, C-tick mark Class B, CCC Class B, CSA, ICES Class B, GS (TÜV), SEMKO
Market positioning	Home & office