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47Troubleshooting

Troubleshooting

General

Symptom Cause & Solution

The Power does not

turned on.

• Plug the power cord into the wall outlet securely.

The unit does not start

playback.

• Insert a playable disc. (Check the disc type, color system, and

regional code.)

• Place the disc with the playback side down.

• Place the disc on the disc tray correctly inside the guide.

• Clean the disc.

• Cancel the Rating function or change the rating level.

The angle cannot be

changed.

• Multi-angles are not recorded on the BD/DVD Video being

played.

Cannot play movie,music

or photo les.

• The les are not recorded in a format that the unit can play.

• The unit does not support the codec of the movie le.

The remote control does

not work properly.

• The remote control is not pointed at the remote sensor of

the unit.

• The remote control is too far from the unit.

• There is an obstacle in the path of the remote control and

the unit.

• The battery in the remote control is exhausted.

The unit is plugged in, but

the power will not turn on

or o.

You can reset the unit as follows.

• Unplug the power cord, wait at least ve seconds, and then

plug it in again.

The unit is not operating

normally.

BD551-N.BUSALLP_0487.indd 47 7/19/11 11:43 AM

LG BD611 User Manual

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