43SMART FUNCTIONS
SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
• For appliances with the or logo
1
Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on your
smartphone.
3
Connect your smartphone to the wireless router.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• The surrounding wireless environment can make
the wireless network service run slowly.
• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the rewall on your wireless router is enabled,
disable the rewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary
dependingon the mobile operating system (OS) and
themanufacturer.
• If the security protocol of the router is set to WEP,
network setup may fail. Change the security
protocol (WPA2 is recommended), and register the
product again.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
NOTE
• If you choose the simple login to access the LG
SmartThinQ application, you must go through
the appliance registration process each time you
change your smartphone or reinstall the application.
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