5 Troubleshooting
Troubleshooting 35
Troubleshooting
5
Troubleshooting
General
Problem Cause & Solution
The unit does not work properly
y
Turn off the power of this unit and the connected external device (TV,
Woofer, DVD-player, Amplier, etc.) and turn it on again.
y
Disconnect the power cord of this unit and the connected external
device (TV, Woofer, DVD-player, Amplier, etc.) and then try connecting
again.
y
Previous setting may not be saved when device power is shut off.
No power
y
Plug the power cord into the wall outlet securely.
y
Check whether electricity failed.
Check the condition by operating electronic devices using the same
AC outlet.
No picture
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video cables securely to both the TV and unit.
No sound
y
Check whether you select right function.
Press function button and check if you have selected the right
function.
The DVD picture quality is poor
y
Clean the disc using a soft cloth with outward strokes.
A DVD/CD will not play
y
Insert a disc.
y
Insert a playable disc (check the disc type, colour system and
regional code).
y
Place the disc with the label or printed side facing upwards.
y
Enter your password or change the rating level.
Humming noise heard while a DVD or
CD is playing
y
Clean the disc using a soft cloth with outward strokes.
y
Move unit and audio components further away from your TV.
The unit does not start playback
y
An unplayable disc is inserted. Check the playable disc.
y
No disc is inserted. Insert a disc.
y
The disc is dirty. Clean the disc. (Page 40)
y
The disc is inserted upside down.
Place the disc with the label or printed side facing upwards.