LG SN6Y User Manual

4 Troubleshooting
Troubleshooting38
Troubleshooting
4
Troubleshooting
General
Symptoms Cause & Solution
The unit does not work
properly.
y
Turn off the power of this unit and the connected external device (TV, Woofer,
DVD-player, Amplier, etc.) and turn them on again.
y
Disconnect the power cord of this unit and the connected external device (TV,
Woofer, DVD-player, Amplier, etc.) and then try connecting again.
y
Previous setting may not be saved when device power is shut off.
No Power
y
The power cord is unplugged.
Plug in the power cord.
y
Check whether electricity failed.
Check the condition by operating other electronic devices.
No sound
y
Incorrect input source is selected.
Check the input source and select the correct input source.
y
The mute function is activated.
Press
[
(Mute) or adjust the volume level to cancel the mute function.
y
When you are using connection with a external device (set top box, Bluetooth
device etc.), adjust volume level of the device.
No woofer sound
y
The power cord of the subwoofer is not connected.
Plug the power cord into the wall outlet securely.
y
Pairing between the unit and the subwoofer gets disconnected.
Connect the unit and the subwoofer. (Page 17)
The remote control does
not work properly.
y
The remote control is too far from the unit.
Operate the remote control within about 7 m (23 ft).
y
There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y
The batteries in the remote control is exhausted.
Replace the batteries with new one.
The AUTO POWER function
does not work.
y
Check connection of the external device such as TV, DVD/Blu-Ray player or
Bluetooth device.
y
Check the state of SIMPLINK on your LG TV and turn off SIMPLINK.
y
Depending on the connected device, this function may not operate.
LG Sound Sync does not
work.
y
Check whether your LG TV supports LG Sound Sync.
y
Check connection of LG Sound Sync (Optical or wireless).
y
Check sound setting of your TV and this unit.

LG SN6Y Specifications

General

Woofer	Yes
Speaker type	3-way
Number of drivers	4
Speaker placement	Floor, Tabletop/bookshelf
Audio output channels	3.1 channels
Number of woofer drivers	1
Audio decoders	DTS Digital Surround, Dolby Digital
RMS rated power	420 W
Audio sample rate (24bit)	96 kHz
Product color	Black
Volume control	Digital
Recommended usage	Home
HDCP version	1.4
Bluetooth version	4.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Connectivity technology	Wired & Wireless
Power source type	USB
Power consumption (standby)	0.5 W
Power consumption (typical)	38 W
Subwoofer power consumption	33 W
Package weight	11802.47 g
Cables included	Optical
Other operating systems supported	Android, iOS
Soundbar speaker RMS power	- W
Subwoofer type	Active subwoofer
Subwoofer location	Separate
Subwoofer connectivity	Wireless
Country of origin	China
Audio formats supported	AAC, AAC+, DTS, FLAC, LPCM, MP3, OGG, WAV

Weight and Dimensions

Depth	436.88 mm
Width	1158.24 mm
Height	226.06 mm
Weight	8754.33 g
Soundbar weight	3447.3 g
Subwoofer depth	292.1 mm
Subwoofer width	180.34 mm
Subwoofer height	391.16 mm
Subwoofer weight	5307 g