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USING SMARTDIAGNOSIS™

Should you experience any problems with your washer, it has the capability of transmitting data to a

smart phone using the LG Smart Laundry Application or via a telephone to the LG call center.

Smart Diagnosis™ cannot be activated unless the washer is powered on by pressing the POWER but-

ton. If the washer is unable to turn on, then troubleshooting must be done without using Smart Diag-

nosis™.

Audible Diagnosis

Smart Diagnosis™ Using a Smart

Phone

1. Download the LG Smart Laundry application on

your smart phone.

2. Open the LG Smart Laundry application on your

smart phone. Press the right arrow button to ad-

vance to the next screen.

3. Press the RECORD button on the smart phone and

then hold the mouthpiece of the smart phone near

the Smart Diagnosis™ logo on the washer.

4. With the phone held in place, press and hold

button for three seconds.

5. Keep the phone in place until the tone transmis-

sion has finished. This takes about 6 seconds and

the display will count down the time.

6. When the recording is complete, view the diagno-

sis by pressing the Next button on the phone.

NOTE

Smart Diagnosis is a troubleshooting feature

designed to assist, not replace, the traditional

method of troubleshooting through service

calls. The effectiveness of this feature depends

upon various factors, including, but not limited

to, the reception of the cellular phone being

used for transmission, any external noise that

may be present during the transmission, and

the acoustics of the room where the machine

is located. Accordingly, LG does not guarantee

that Smart Diagnosis would accurately trouble-

shoot any given issue.

Smart Diagnosis™ Through the Call

Center

1. Call the LG call center at: (LG U.S.) 1-800-243-0000

(LG Canada) 1-888-542-2623.

2. When instructed to do so by the call center agent,

hold the mouthpiece of your phone over the

Smart Diagnosis™ logo on the machine. Hold the

phone no more than one inch (but not touching)

the machine.

NOTE

Do not touch any other buttons or icons on the

display screen.

3. Press and hold the button for three seconds.

4. Keep the phone in place until the tone transmis-

sion has finished. This takes about 6 seconds and

the display will count down the time.

5. Once the countdown is over and the tones have

stopped, resume your conversation with the call

center agent, who will then be able to assist you in

using the information transmitted for analysis.

USING SMART DIAGNOSIS™

MFL68005550_E.indd 38 16. 7. 28. 오후 10:30

Other manuals for LG WM4370HKA

Service Manual56 pages

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LG WM4370HKA Specifications

General

Style	front load
Color	black stainless steel
Washer Capacity	4.5 cubic feet
Max Spin Speed	1300 revolutions per minute
Spin Speeds	5
Number of Cycles	14
Cycle Selections	cotton/normal, perm. press, delicates, speed wash, tubclean, bulky/large, hand wash/wool, sanitary, allergiene, heavy duty, brightwhites, towels, drain+spin, download
Options	prewash, delay wash, extra rinse, drum light, rinse+spin, child lock, coldwash, steam, freshcare, turbowash, add garment
Noise level	yes
Temperature Settings	5
Temperature Selections	extra hot, hot, warm, cold, tap cold (all cold rinses)
Soil Levels	light, normal, heavy
Internal Heater	yes
Control Panel	dial, touchpad
Delay Start / End	yes
Child Lock	yes
Cycle Signal	yes
Interior Light	yes
Steam	yes
Dispenser	single load
Smart Home	smartdiagnosis, energy monitoring, cycle monitoring, remote start, maintenance alerts, performance tips, true
Wi-Fi	wi-fi
Annual Energy Consumption	105 kilowatt hours
Voltage	120 volts
Current	10 amperes