E-16
TROUBLESHOOTING
Corrective action
Replace all batteries with new ones.
Alkaline batteries recommended.
Reinstall the batteries with negative
and positive terminals matching
those indicated in the battery
compartment.
Replace all batteries with new ones.
Alkaline batteries recommended.
Fasten the cuff correctly.
Make sure you remain very still and
quiet during the measurement.
Sit comfortably and still. Make sure
the cuff is at the same level as your
heart.
Relax five minutes before each
measurement.
See Pg. E-14 "Answers to Why Your
Readings Are Different Between
Home and the Doctor’s Office."
See Pg. E-13 "Why Measure Blood
Pressure at Home."
Probable cause
Batteries are drained.
Battery terminals are not
in the correct position.
Battery voltage is too low.
Low battery symbol
blinks. [If the batteries are
drained completely, the
mark does not appear.]
The cuff is not fastened
properly.
You moved your arm or
body during the
measurement.
The cuff position is not
correct.
Taking too many readings
on the same arm in a
short period of time.
The healthcare profes-
sional may be using a
different sized cuff.
Your measurements may
be elevated by white coat
hypertension.
Problem
Nothing appears in
the display, even
when the power is
turned on.
The cuff does not
inflate.
The unit does not
measure. Readings
are too high or too
low.
The value is
different from that
measured at a clinic
or doctor’s office.
NOTE: If the actions described above do not solve the problem, call
1-888-726-9966 (In Canada - 1-800-461-0991). Do not attempt to repair
the device yourself.
LifeSource Health Line (Toll-Free): 1-888-726-9966
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