Solera
®
Awning
Smart Arm
Installation and Owner’s Manual
(For Aftermarket Applications)
www.lci1.com 574-537-8900
Page 11
Solera® Awning Smart Arm Aftermarket Manual
Troubleshooting Chart
What is Happening? What Should Be Done?
Awning won’t open or close�
If optional travel locks are installed, make sure that they have been
unlocked�
Verify the fuse is good�
Motor overheated, thermal breaker has tripped, auto resets once cooled�
Check for power at the motor when the switch is in the extended or
retracted position�
Awning pitch won’t stay in the at position.
Check for bad gas strut�
Check pitch arm bolt for proper tension� High winds can cause the pitch
arm to deviate from the at position due to the built-in safety feature of
the awning�
Make sure all three washers are in the proper location of the pitch arm�
Awning doesn’t close all the way�
The awning is considered completely closed as long as the outer arm is
overlapping the mount arm� This overlap can vary�
Motor overheated, thermal breaker has tripped, auto resets once cooled�
Verify the fabric is square from the unit to roll tube and is rolling up
straight on the roll tube�
Lights won’t work�
There is a resettable fuse that can take up to 30 seconds to reset�
Make sure to have 12V DC to the red wire on the light�
Double check power coming out of the touch pad�
Awning seems to wobble when extending or
retracting�
Make sure the bolts that hold the head to the support arm assemblies
are tight�
Make sure the end caps are seated properly on the roll tube�
Make sure the shaft coming out of the head going to the end cap
isn’t bent�
Make sure the mount arms are properly secured to the wall�
Make sure no part of the support arm assemblies is bent�
Make sure the wear collar spacers are all properly located in the
support arm assemblies�
Awning works in the opposite direction of
what switch shows�
Wires going to awning have been reversed or switched� Reverse the
wires�
Awning rolls up backward� This is not a defect� To correct the fabric orientation,simply operate the
awning in the retract direction and the awning will then extend to its
correct orientation and normal operation can resume�