25 Part Number 000007644 3/11
Section 5
Customer Support
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
Problem Possible Cause To Correct
Ice machine does not operate. No electrical power to the ice machine
and/or condensing unit.
Replace the fuse/reset the breaker/turn
on the main switch.
High pressure cutout tripping. Clean condenser coil. (See Section 4)
Power switch set improperly. Move the switch to the ON position.
Bin Thermostat Open or Ice touching
thermostat probe.
Adjust thermostat or remove ice
No water in reservoir No water to ice machine, plugged filter,
float valve defective
Evaporator safety thermostat open Adjust thermostat
Ice chute switch open Check for ice or binding and close switch
Low air temperature around ice machine Air temperature must be at least 35°F
(2°C)
Gearmotor runs and no ice is produced Time delay has not expired Wait 10 minutes for time delay to expire
High pressure cutout tripping Clean condenser coil and reset
Low pressure control open Thaw evaporator and retest - Call for
service
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