Matrix MW001 User Manual

Failure Codes and Troubleshooting
The programme indicators also serve as a diagnostic display to help in the event of a problem with the appliance.
Witheachoftheseerrorcodes,theappliancewillalsobeep10timesevery30seconds.
Error code
Error
description
Advice
Intensive Normal Light Quick wash prewash
Door problem
Make sure the door is closed
properly.
Water problem
Make sure the water inlet tap is
fully open.
Make sure the water supply
hose is not kinked or bent.
Close the water tap, separate
the water inlet hose from the tap
and clean the filter.
Make sure the drain hose is
correctly installed.
Drain fault
Make sure the drain hose is not
kinked or bent.
Make sure the drain hose is
correctly installed.
Siphoning
Make sure the drain hose is
correctly installed.
Contact customer care
Contact customer care
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
11
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service
Failure Codes and Troubleshooting
Your dishwasher control panel is equipped with a diagnostic display to help in the event of a problem with the appliance.
Error Code
Error description Advice
Intensive Normal Eco Quick Prewash
Inadequate water
supply
Make sure the water inlet tap is
fully open
Close the water tap, separate the
water inlet hose from the tap and
clean the filter
Restart your machine, contact
CDA service if the error resumes
Continual fill error
Close the tap and contact
CDA service
The waste water in
the machine cannot
be discharged.
Drain hose is blocked
The filters of your machine
might be blocked
Restart the dishwasher and
cancel the programme
If the error continues, contact
CDA service
Heater error Contact CDA service
Alarm is active against
water overflow
Turn off the dishwasher and
disconnect the water supply
Contact CDA service
Faulty electronic card Contact CDA service
Overheating error
(temperature in the
machine is too high)
Contact CDA service
Faulty heater sensor Contact CDA service

Matrix MW001 Specifications

General

Brand	Matrix
Model	MW001
Category	Dishwasher
Language	English