What if I don’t know my MG7700’s Wireless Network Name/SSID
or Security Key/Password?
The default values are printed on the bottom label of the MG7700.
Use these unless you changed them. If you changed them, try to
remember where you put the new values. If you have a device that
connects wirelessly to the MG7700, it may show the Wireless Network
Name/SSID and Password. You can also find this information in the
MG7700 Configuration Manager. Information about using this is in the
Configuration Manager section above.
If all else fails, reset the device to factory defaults by holding the Reset
button for 10 seconds. You can then use the default values.
What if I think that wireless devices are interfering with my
MG7700 wireless router?
1. Where possible, put the MG7700 as far away as possible from
interfering devices such as Bluetooth transmitters and neighbors’
Wi-Fi routers.
2. To try to pick a less used wireless channel for your MG7700, first
go in to your MG7700’s Configuration Manager.
3. Click the Advanced button at the top of the page, then click the
Wireless and Scan/Bridge menu items at the top of the page.
4. Click the ScanWirelessAPs button. A list will appear of competing
wireless networks, including the channels they are using. Write
down one or more of the less used channel numbers, since a less
used channel should be better for your MG7700.
5. On the top of the page, click the Wireless Basic menu item.
6. On the Basic page, select the channel you want in the Channel
pulldown, then click Save.
Do you have any other questions? We have lots more information at
www.motorolacable.com/mentor
We like to help.
Please visit our support Website or call our support specialists. Our
Website has our Motorola Mentor information, and also provides
returns and warranty information.
www.motorolacable.com/support
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