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MSI Optix AG321CQR User Manual

MSI Optix AG321CQR
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25
Troubleshooting
Troubleshooting
The power LED is off.
•Press the monitor power button again.
•Check if the monitor power cable is properly connected.
No image.
•Check if the computer graphics card is properly installed.
•Check if the computer and monitor are connected to electrical outlets and are
turned on.
•Check if the monitor signal cable is properly connected.
•The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
•Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
•Check if the monitor power cable is properly connected.
•Check if the monitor signal cable is properly connected.
•Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
•Avoid using any video extension cables.
•Adjust brightness and contrast.
•Adjust RGB color or tune color temperature.
•Check if the monitor signal cable is properly connected.
•Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
•Change the refresh rate to match the capabilities of your monitor.
•Update your graphics card drivers.
•Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).

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MSI Optix AG321CQR Specifications

General IconGeneral
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Energy efficiency scaleA to G
AC adapter output voltage19 V
Power consumption (standby)- W
Power consumption (typical)40 W
Panel typeVA
Color gamut97.59 %
Pixel pitch0.2724 x 0.2724 mm
Display diagonal31.5 \
Anti-glare screenYes
Display technologyLCD
Native aspect ratio16:9
Screen curvature rating1500R
Viewable size, vertical392.3 mm
sRGB coverage (typical)123.62 %
Contrast ratio (dynamic)100000000:1
Contrast ratio (typical)3000:1
Display number of colors1.07 billion colors
Display diagonal (metric)80 cm
Viewable size, horizontal697.3 mm
Digital vertical frequency30 - 165 Hz
Digital horizontal frequency90.9 - 242 kHz
Display brightness (typical)250 cd/m²
DisplayPort version1.2
USB upstream port typeUSB Type-B
VGA (D-Sub) ports quantity0
Pivot angle-5 - 5 °
Tilt angle range-5 - 20 °
Panel mounting interface75 x 75 mm
CompatibilityPC, Mac, PS5, PS4, Xbox, Mobile, Notebook
Package typeBox
Package depth545 mm
Package width945 mm
Package height173 mm
Package weight8980 g
Product colorBlack
Market positioningGaming
Harmonized System (HS) code85285210
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)286 mm
Width (with stand)710 mm
Height (with stand)465 mm
Weight (with stand)6590 g

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