Knowledge with Intelligence for Care Support (KICS)
Information and software for all Nokia products is available in Nokia Online / KICS Information Page (https://
icknowledge.online.nokia.com). After logging in with a valid user name and password, select the
S&R
Documents
category and then
Service Sw
sub category.
If you do not have access to KICS, please go to the site and click on Registration Request.
For each new software version, a description of the changes and modifications is made available in the form
of a service bulletin. You will find it in the Service Bulletins category once you select a specific model under
the subcategory list.
Installation path
A default installation path is provided (
C:\Program Files\Nokia\Nokia Care Suite\TestingAndTuningTool
).
Preparation
Preparation
Supported OS
•
Microsoft Windows XP SP2
•
Microsoft Windows 7
Minimum HW requirements
•
CPU: Intel or Intel compatible 1 GHz or faster
•
RAM: Minimum 1 GB
•
Hard Disk: 300 MB available
•
Product-specific service cable or service adapter
SW requirements
•
Microsoft .NET Framework 2.0
•
Microsoft Core XML Services (MSXML 6)
•
Care Suite package: Nokia_Care_Suite_Store_<year>_<week>_<build_number>.msi where year, week and
build number are available.
•
Product-specific data packages from Online / KICS Information Page, or via online access to Nokia Firmware
Repository (FiRe).
•
GPIB drivers
•
NI VISA Runtime (see next chapter for more information)
Other requirements
•
As a part of Testing and Tuning Tool installation National Instruments VISA 4.62 Runtime is installed if it
is not exists already. The installation package of the VISA is downloaded from internet so online connection
is needed. If the workstation does not have online connection, the VISA can be downloaded from Online /
KICS Information Page.
•
Note! It may happen that GPIB drivers must be reinstall after the VISA Runtime has been installed. This
kind of need has been noticed at least with CEC PCI-488 GPIB card.
RM-761; RM-799; RM-800
RF Troubleshooting
Page 4 – 28 COMPANY CONFIDENTIAL Issue 1
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