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| NORDIC HOT TUBS | OWNER’S MANUAL
PROBLEM CAUSE SOLUTION
Calcium deposits
on the shell surface
• Hard water.
• pH, total alkalinity not in balance
Clean with a non-abrasive hot tub surface cleaner.
Test water, adjust pH as needed.
Add a stain and scale control chemical
Cloudy water • pH, total alkalinity not in balance.
• Damages or dirty ler
• Addition of incompatible
chemicals
• Low chlorine level
• Buildup of oils, soap, foreign
matter
Add a water clarier. Circular for a minimum of 30 minutes.
Add water has cleared, clean lter cartridge with a lter
cleaner or replace if necessary. Test chlorine and pH levels,
adjust if necessary.
Change water.
Colored water • Copper or iron metals in Hot Tub
due to water supply or corrosion of
heater.
• Total alkalinity, pH are low.
Add an iron/stain and scale remover.
Test pH, adjust if necessary.
Excessive foam • pH, total alkalinity not in balance
• Low calcium hardness
• Inadequate oxidation
• Addition of incompatible
chemicals
• Buildup of body oils and/or
contaminants
Add an anti-foam agent.
Add shock.
Adjust chlorine level.
Test pH, adjust if necessary.
Take water sample to dealer to check total alkalinity and
calcium hardness. Change water.
Eye and skin
irritation
• pH, total alkalinity not in balance
• Inadequate chlorine level
• Addition of incompatible
chemicals
Test pH and chlorine levels, adjust if necessary
Odor • Inadequate ventilation
• Addition of incompatible
chemicals
• Insufcient oxidation
• Inadequate cleaning of cover.
• Low pH.
• Chemical overdose
Test pH and chlorine levels, adjust if necessary.
Clean with non-abrasive hot tub surface cleaner.
Clean the underside of the cover with a cover cleaner or
mild soap and warm water.
Add shock.
Waterline deposits
and staining
• Buildup of body oils, impurities
• Use of clarifying agents with ozone.
• Hard water (minerals in water).
Test pH and chlorine levels, adjust if necessary.
Clean with non-abrasive hot tub surface cleaner.
Add a scale/stain control chemical.
Take water sample to your dealer
COMMON WATER Q & A