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6. Troubleshooting
Press ONLINE Button for Restoration. Memory Overflow. Error: 420
Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.
Replace Toner. [COLOR] Waste Toner Full. Error: 414, 415, 416, 417
Waste toner of the toner cartridge is full. Opening and closing the output tray can resume printing for a while, but it
may damage the image drum. Replace the toner cartridge with a new one as soon as possible.
C: Cyan (blue), M: Magenta (red), Y: Yellow K: Black
Install Toner [COLOR] Error: 410, 411, 412, 413
The indicated cartridge ran out of toner.
Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace
the toner cartridge with a new one as soon as possible.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Non Recommended Toner C Error: 552, 556, 616, 622
The installed C (Cyan, blue) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Non Recommended Toner M Error: 551, 555, 615, 621
The installed M (Magenta, red) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Non Recommended Toner Y Error: 550, 554, 614, 620
The installed Y (Yellow) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Non Recommended Toner K Error: 553, 557, 617, 623
The installed K (Black) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Toner Not Installed [COLOR] Error: 610, 611, 612, 613
A color toner cartridge indicated on the screen is not installed.
Install the toner cartridge.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum Sensor Error [COLOR] Error: 540, 541, 542, 543
The image drum sensor error has occurred in the image drum indicated on the screen.
Uninstall the image drum, and then install it again.
If the message persists, uninstall the toner cartridge and install it again.
If the toner cartridge is not installed, install it.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Check Paper. Paper Size Error [TRAY]Error: 400
Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the
[Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set. To resume
printing, open and close the output tray. If the setting made on the operator panel is wrong, cancel printing first, set
the right paper size from [Paper Size] on the operator panel, and then print again.
Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens,
remove paper, and then load paper correctly.
Open Cover. Paper Jam. Output Tray. Error: 390
Paper jammed via the paper feed path from the MP tray.
If the edge of the jammed paper is not visible, open the output tray and remove the paper.
Open Cassette. Paper Jam. [TRAY] Error: 391, 392, 393
A paper jammed via the paper feed path from the indicated tray.
Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload
paper.
Make sure that the paper stoppers are set in the right position.
Open Cover. Paper Jam. Output Tray. Error: 380, 381, 382, 385, 389
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
Open Cover. Paper Jam. Output Tray Error: 370, 371, 372
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
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