Problem Cause/solution
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
R Confirm that the cellular phone supports the Message
Access Profile (MAP) specification to use text message
alert feature.
R Confirm that the cellular phone supports the Serial Port
Profile (SPP) specification to use App alert feature.
R Confirm that the [Application Alerts manager] setting of
your Android phone is turned on.
R “Alert On/Off” is set to “Off”. Set it to “On”
(page 55).
R “Voice alert” is set to “Off”. Set it to “On” (page 55).
R The Bluetooth device’s Bluetooth notifications setting is
turned off.
R The handset selected to display and/or announce alerts is
in use.
R The Bluetooth device or its corresponding cellular line is
in use.
R Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
R The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 18.
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 58).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 59, 60).
R The recording time is set to “Greeting only”. Change
the setting (page 63).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 63) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as headset or handsets are
engaged in a call.
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote
access code (page 62).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 62).
R The answering system is turned off. Turn it on (page 63).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
76
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