There is too much paper in the
tray.
The print media is beyond the
usage specification range.
There is foreign matter in the
feed channel.
The feed roller is dirty.
Internal parts failure.
Remove excess paper from the tray. If you print on
special print media, please use the manual feeder
tray.
Make sure to use the paper that meets
specifications. If you print on special print media,
please use the manual feeder tray.
Clean the feed channel.
Clean the feed roller.
Print with
multipage fed
in
Excessive static electricity on
the print media.
The print media is damp and
sticks together.
Internal parts failure.
Separate the print media to eliminate some static
electricity. It is suggested that you use the
recommended print media.
Separate the print media or use better and dry print
media.
The vapor
comes out
around the
paper
discharge
area
The heat generated during the
toner fusing causes the paper to
vapor (This happens even more
often when you use dampened
paper under low ambient
temperature)
Vapor is not an abnormality in this case, but still you
can use newly unpacked paper to avoid generation
of vapor. Also, keep your paper from the damp.
Power off the printer and unplug the power cord
when there is a smell of burning. Then consult
Pantum support center. It may causes the fire or the
electric shock if you continue to use the printer
under this situation.
• If the problem persists, please contact the customer service center. See the
Guarantees certificate for contact details.
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