Appendices . 55
Appendix 2: Decontamination and Cleaning
Before using any cleaning or decontamination methods except those specified by
PerkinElmer, users should check with PerkinElmer that the proposed method will not damage
the equipment.
Decontamination
Customers wishing to return instrumentation and/or associated materials to
PerkinElmer for repair, maintenance, warranty or trade-in purposes are advised
that all returned goods must be certified as clean and free from contamination.
The customer’s responsible body is required to follow the “Equipment Decontamination
Procedure” and complete the “Certificate of Decontamination”. These documents are
available on the PerkinElmer public website:
http://las.perkinelmer.com/OneSource/decontamination.htm
Alternatively, if you do not have access to the internet contact Customer Care:
Customer Care USA:
(8:30 a.m. – 7 p.m. EST)
1-800-762-4000 (inside the USA)
(+1) 203-925-4602 (outside the USA)
Customer Care Canada: 800-561-4646
Customer Care EU: 0800 40 858 (Brussels)
0800 90 66 42 (Monza)
If you are located outside these regions, please call your local PerkinElmer sales office for
more information.
Cleaning the Instrument
Exterior surfaces may be cleaned with a soft cloth, dampened with a mild detergent and
water solution. Do not use abrasive cleaners or solvents.
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