Picture signals from some devices may not fit the screen
correctly. Check the signal output of the connected device.
Computer picture is not stable
Make sure that your PC uses the supported resolution and
refresh rate.
Sound
No sound or poor sound quality
If no audio signal is detected, the TV automatically switches the
audio output off — this does not indicate malfunction.
• Make sure that the sound settings are correctly set.
• Make sure that all cables are properly connected.
• Make sure that the volume is not muted or set to zero.
• Make sure that the TV audio output is connected to the audio
input on the Home Theatre System.
Sound should be heard from the HTS speakers.
• Some devices may require you to manually enable HDMI
audio output. If HDMI audio is already enabled, but you still do
not hear audio, try changing the digital audio format of the
device to PCM (Pulse Code Modulation). Refer to the
documentation accompanying your device for instructions.
Connections
HDMI
• Note that HDCP (High-bandwidth Digital Content Protection)
support can delay the time taken for a TV to display content
from an HDMI device.
• If the TV does not recognise the HDMI device and no picture
is displayed, switch the source from one device to another and
back again.
• If there are intermittent sound disruptions, make sure that
output settings from the HDMI device are correct.
• If you use an HDMI-to-DVI adapter or HDMI-to-DVI cable,
make sure that an additional audio cable is connected to
AUDIO IN (mini-jack only), if available.
EasyLink does not work
• Make sure that your HDMI devices are HDMI-CEC
compatible. EasyLink features only work with devices that are
HDMI-CEC compatible.
No volume icon shown
• When an HDMI-CEC audio device is connected this
behaviour is normal.
Photos, videos and music from a USB device do not show
• Make sure that the USB storage device is set to Mass Storage
Class compliant, as described in the storage device's
documentation.
• Make sure that the USB storage device is compatible with the
TV.
• Make sure that the audio and picture file formats are
supported by the TV.
Choppy playback of USB files
• The transfer performance of the USB storage device may limit
the data transfer rate to the TV which causes poor playback.
Wrong Menu Language
Wrong menu language
Change the language back to your language.
1 - Press
.
2 - Click
(left).
3 - Click 5 times
(down).
4 - Click 3 times
(right), select your language and press
OK
.
5 - Press
BACK
repeatedly if necessary, to close the menu.
28.3
Help
This TV offers help on screen.
Open Help
You can always press the colour key
(blue) to open Help
immediately. Help will open on the chapter that is most relevant
to what you are doing or what is selected on TV. To look up
topics alphabetically, press the colour key
Keywords
.
To read the Help as a book, select
Book
.
Before you execute the Help instructions, close Help.
To close Help, press the colour key
Close
.
For some activities, like Text (Teletext), the colour keys have
specific functions and cannot open Help.
TV Help on your tablet, smartphone or computer
To carry out extended sequences of instructions more
easily, you can download the TV Help in PDF format to read on
your smartphone, tablet or computer. Alternatively, you can
print the relevant Help page from your computer.
To download the Help (user manual) go to
www.philips.com/support
MRVL_20170427
28.4
Online Help
To solve any Philips TV related problem, you can consult our
online support. You can select your language and enter your
product model number.
Go to
www.philips.com/support
.
On the support site you can find your country's telephone
number to contact us as well as answers to frequently asked
questions (FAQs). In some countries, you can chat with one of
112
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General
Weight and Dimensions
