6.2 TV and remote control
The TV does not switch on
• Switch the TV off and on again with the switch on the bottom
of the TV.
• Check the power cable connection.
• Try using the keys on the TV to switch on.
The TV does not switch on from standby
• Check that the batteries of the remote control are not empty
or weak. Check their + / - orientation.
• Try using the keys on the TV to switch on.
The TV does not respond to the remote control
• Check that the batteries of the remote control are not empty
or weak. Check their + / - orientation.
• Clean the remote control and TV sensor lens.
• During start-up, which can take up to two minutes with
connected devices, the TV and some external devices do not
immediately respond to commands from the remote control. The
device is functioning normally and is not broken.
The TV switches off and the red light flashes
• Switch the TV off and on again with the switch at the bottom
of the TV. Check if there is enough space for ventilation. Wait
until the TV has cooled down.
If the TV does not restart from standby and the light flashes
again, call Consumer Care.
You forgot your code to unlock Child lock?
Read Help > Smart TV > Locks and timers > Child lock.
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