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– Check the connection and make sure
that the violet/white lead of the
receiver is connected to the lead
whose voltage changes when the shift
lever is put in reverse. (Refer to the
installation manual.)
Black screen displayed when the vehicle
is in reverse, with no camera installed.
→ Back camera input is set to On.
– Turn the setting to Off in the settings
menu. (Refer to the System Settings
section of this manual to adjust.)
Dialing is impossible because the touch
panel keys for dialing are inactive.
→ Your phone is out of range for service.
– Retry after re-entering the range for
service.
→ The connection between the cellular
phone and this product cannot be
established.
– Perform the connection process.
A black screen is displayed.
→ While operating an application, the
application was ended on the
smartphone side.
– Touch to display the top menu
screen.
→ The smartphone OS may be awaiting
screen operation.
– Stop the vehicle in a safe place and
check the screen on the smartphone.
The screen is displayed, but operation
does not work at all.
→ An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
→ Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→ More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.
When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
center.
Check Antenna
→ The antenna connection is incorrect.
– Check the antenna connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or the nearest authorized
Pioneer service center for assistance.
Check Tuner
→ The SiriusXM Connect Vehicle Tuner
connection is incorrect.
– Check the tuner connection and
battery voltage. If the message fails to
disappear even after the engine is
switched off/on, contact your dealer
Problems with the phone screen
Problems with Application
screen
Error messages
SiriusXM® Satellite Radio
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