How Personal Data Is Deleted
Data Type Steps to Delete Deletion Method
Device Administration Device information is deleted when the
s
ystem is reset to factory default
configuration.
Perform a pinhole factory reset or restore
default configuration using the UI.
Reset to factory default configuration.
Factory Reset the Poly TC10
You can reset the TC10 to its factory settings. This process refreshes the device by deleting its configurations except the
current version of software.
Task
1 For wall- or glass-mounted devices, dismount it, and remove any wall mounting brackets. For a desk-mounted device,
r
emove the TC10 stand. For more information, see the relevant Quick Start Guide.
2 Disconnect the LAN cable from the Poly TC10
to power it off.
3 On the back of the Poly TC10, insert a pin or straightened paper clip through the factory reset button pinhole.
4 Press and hold the reset button, and reconnect the LAN cable to power the Poly TC10 on.
Don’t power off the Poly TC10 until it finishes the factory reset process.
The TC10 resets to factory default settings and loses all configuration and logs.
Factory Restore the
Poly TC10
in the UI
You can restore the TC10 to its default settings in the device UI. This process refreshes the device by deleting its
configurations except the current version of software.
If paired to a codec, unpair the device before factory restore.
Task
1 In the device local interface, go to Settings > Reset > Reset.
2 To confirm, select Reset.
The Poly TC10 resets all configurations to factory defaults, and clears all saved settings and logs. The most recently
installed version of software remains on the device.
6
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