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QNAP TS-h973AX User Manual

QNAP TS-h973AX
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TS-h973AX
User Guide
Document Version: 1
11/12/2020

Questions and Answers:

QNAP TS-h973AX Specifications

General IconGeneral
RAID levels0, 1, 5, 6, 10, 50, 60, JBOD
RAID supportYes
Storage drive capacity0 GB
Supported file systemsFAT32, HFS+, NTFS, ZFS, exFAT, ext3, ext4
Storage drive interface-
Storage drives installedNo
Storage drive sizes supported2.5, 3.5 \
Supported storage drive typesHDD & SSD
Total installed storage capacity0 TB
Number of storage drives installed0
Number of storage drives supported9
Supported storage drive interfacesSerial ATA II, Serial ATA III
Processor cores4
Processor modelV1500B
Processor familyRyzen Embedded
Processor frequency2.2 GHz
Processor manufacturerAMD
Operating system versionh5.0.0
Operating system installedQuTS hero
Server operating systems supportedWindows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supportedWindows 10, Windows 7, Windows 8
TypeNAS
Device classHome & Home Office
Share folderAFP, CIFS/SMB, FTP, WebDAV
Backup featuresCloud, iSCSI LUN
Number of users2000 user(s)
Browser supportedSafari, Chrome, Internet Explorer, Firefox
Security algorithms256-bit AES, FIPS 140-2, HTTPS, SSH, SSL/TLS
Flash memory5000 MB
Memory slots2
Internal memory8 GB
Memory form factorSO-DIMM
Internal memory typeDDR4
Maximum RAM supported64 GB
Fan voltage12 V
AC input voltage100 - 240 V
Power supply locationExternal
Number of power supply units1
Power consumption (HDD standby)41.2 W
Power supply unit (PSU) capacity120 W
Ethernet LAN data rates100, 1000, 2500, 5000, 10000 Mbit/s
Ethernet LAN data rate supported (max)10000 Mbit/s
Ethernet LAN (RJ-45) ports3
Cables includedAC, LAN (RJ-45)
Number of screws56
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Chassis typeTower
Cooling typeActive
Fan diameter140 mm
Product colorBlack
LED indicatorsHDD, LAN, Power, SSD, Status, USB
Number of fans1 fan(s)
Cable lock slot typeKensington
Weight and Dimensions IconWeight and Dimensions
Depth224.1 mm
Width224.6 mm
Height182.65 mm

Summary

Product Overview

Hardware Specifications

Technical details of the NAS hardware components.

Components

Front Panel

Overview of the NAS front panel indicators and ports.

Rear Panel

Drive Numbering

Setting Up the NAS

Installation and Configuration

Hardware Installation

Guide to installing physical components like drives and memory.

Drive Installation

Installing 3.5-inch Hard Drives on 3.5-inch Trays

Step-by-step guide for installing 3.5-inch drives.

Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays

Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays

Replacing Memory Modules

Connecting USB Expansion Units

QuTS hero Installation

Qfinder Pro installation

Install QuTS hero using Qfinder Pro.

Installing QuTS hero Using Qfinder Pro

Installing QuTS hero Using the Cloud Key

Basic Operations

NAS Migration

Migrating a NAS

Troubleshooting

Hot-swapping Failed Drives

Procedure for replacing failed drives without system shutdown.

Recovering Unintentionally Removed Healthy Drives

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