QNAP TS-h973AX User Manual

10. Go to Main Menu > Storage & Snapshots > Storage Space .
11. Locate the shared folder that contains the new drive and then verify that the status is Rebuilding.
Recovering Unintentionally Removed Healthy Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6,
RAID 10, RAID 50, RAID 60, triple mirror, and RAID-TP volume from degraded mode.
Disk Volume RAID Recovery
Support
Number of Disks Maximum Number of
Removed Drives
RAID 0 Yes ≥ 2 N/A
RAID 1 Yes 2 1
RAID 5 Yes ≥ 3 1
RAID 6 Yes ≥ 4 2
RAID 10 No ≥ 4 (Must be an even number) One or two member drives in
two different pairs fail.
RAID 50 Yes ≥ 6 One disk per subgroup fails.
RAID 60 Yes ≥ 8 Two disks per subgroup fail.
Triple Mirror Yes Multiple of 3. (For example, 3,
6, 9, 12 disks and so forth.)
2
RAID-TP Yes ≥ 5 3
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility
NAS Migration Compatibility https://www.qnap.com/en/nas-migration
Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com
TS-h973AX User Guide
Troubleshooting 43

QNAP TS-h973AX Specifications

General

RAID levels	0, 1, 5, 6, 10, 50, 60, JBOD
RAID support	Yes
Storage drive capacity	0 GB
Supported file systems	FAT32, HFS+, NTFS, ZFS, exFAT, ext3, ext4
Storage drive interface	-
Storage drives installed	No
Storage drive sizes supported	2.5, 3.5 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	9
Supported storage drive interfaces	Serial ATA II, Serial ATA III
Processor cores	4
Processor model	V1500B
Processor family	Ryzen Embedded
Processor frequency	2.2 GHz
Processor manufacturer	AMD
Operating system version	h5.0.0
Operating system installed	QuTS hero
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Type	NAS
Device class	Home & Home Office
Share folder	AFP, CIFS/SMB, FTP, WebDAV
Backup features	Cloud, iSCSI LUN
Number of users	2000 user(s)
Browser supported	Safari, Chrome, Internet Explorer, Firefox
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, SSH, SSL/TLS
Flash memory	5000 MB
Memory slots	2
Internal memory	8 GB
Memory form factor	SO-DIMM
Internal memory type	DDR4
Maximum RAM supported	64 GB
Fan voltage	12 V
AC input voltage	100 - 240 V
Power supply location	External
Number of power supply units	1
Power consumption (HDD standby)	41.2 W
Power supply unit (PSU) capacity	120 W
Ethernet LAN data rates	100, 1000, 2500, 5000, 10000 Mbit/s
Ethernet LAN data rate supported (max)	10000 Mbit/s
Ethernet LAN (RJ-45) ports	3
Cables included	AC, LAN (RJ-45)
Number of screws	56
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Chassis type	Tower
Cooling type	Active
Fan diameter	140 mm
Product color	Black
LED indicators	HDD, LAN, Power, SSD, Status, USB
Number of fans	1 fan(s)
Cable lock slot type	Kensington

Weight and Dimensions

Depth	224.1 mm
Width	224.6 mm
Height	182.65 mm