6.
1Troubleshooting
Thetroubleshootinginformationprovidespossiblecausesandcorrectiveactionrequiredforcommon
problemsassociatedwithinstallationandoperationofyourproduct.
Beforepackingandshipping,allRaymarineproductsaresubjectedtocomprehensivetestingand
qualityassuranceprograms.Ifyoudoexperienceproblemswithyourproductthissectionwillhelp
youtodiagnoseandcorrectproblemsinordertorestorenormaloperation.
Ifafterreferringtothissectionyouarestillhavingproblemswithyourproduct,pleaserefertothe
TechnicalsupportsectionofthismanualforusefullinksandRaymarineProductSupportcontact
details.
6.2Poweruptroubleshooting
Productdoesnotturnonorkeepsturningoff
•Blownfuse/trippedbreaker.
1.CheckconditionoftheSeaTalkngbackbonepowerconnection5Afuseandifapplicable
distributionpanelbreaker,replaceifnecessary.
2.Ifthefusekeepsblowingcheckforcabledamage,brokenconnectorpinsorincorrectwiring.
•Poor/damaged/insecureSeaTalkngcablingandconnections
1.Checkthevessel’sbatteryvoltageandtheconditionofthebatteryterminalsandpowersupply
cables,ensuringconnectionsaresecure,cleanandfreefromcorrosion.Replaceifnecessary.
2.ChecktheSea Talkngpowercableandpowersupplyconnectionforsignsofdamageor
corrosion,andreplaceifnecessary.
3.ChecktheSeaTalkngbackbonecablingandconnectorsforsignsofdamageorcorrosion,
andreplaceifnecessary.
4.ChecktheSea Talkngpower,backboneandproductspurcableconnectorsarecorrectly
orientated,fullyinsertedintothespurconnectorsandinthelockedposition.
5.Withthedisplayturnedon,tryflexingthedisplay’sspurcableneartothedisplay’sconnector
toseeifthiscausesthedisplaytorestartorlosepower.Replaceifnecessary.
6.Withtheproductunderload,usingamulti-meter,checkforhighvoltagedropacrossall
connectors/fusesetc,andreplaceifnecessary.
•Incorrectpowerconnection
1.Thepowersupplymaybewiredincorrectly,ensuretheSeaTalkngpowerconnection
instructionshavebeenfollowedandthatthebackbonehasonesinglesourceof12Vdc
power..
Productwillnotstartup(restartloop)
•Powersupplyandconnection
1.Referto‘Productdoesnotturnonorkeepsturningoff’informationabove.
•Softwarecorruption
1.Intheunlikelyeventthattheproduct’ssoftwarehasbecomecorrupted,trydownloadingand
installingthelatestsoftwarefromtheRaymarinewebsite.refertoyourMultifunctionDisplay’s
operationinstructionsfordetailsonupdatingsoftwareforSeaTalkngdevices.
2.Inthecaseofarestartloopattemptafactoryresetusingthefollowinginstructions:
p.40—PerformingaFactoryReset
PerformingaFactoryReset
Toresetyourunittofactorydefaultsettingsfollowthestepsbelow.
Note:P erformingafactoryresetwilleraseallsaveddataandcustomizedsettings.
1.Pressthe Menubutton.
2.SelectSetUp.
3.SelectFactoryReset.
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