Razor Power Core E100 User Manual

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Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
TROUBLESHOOTING GUIDE
Problem Possible Cause Solution
Does not work out of the box Product must be traveling at least
3 mph (5 km/h) before motor will engage
Loose connection(s)
Kick start to at least 3 mph (5 km/h) while twisting throttle to
engage motor.
Check for loose connections/wires underneath the deck plate.
No longer works Loose connection(s)
No lights on charger
Undercharged battery
Battery will not hold a charge
Check for loose connections/wires underneath the deck plate.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & product - Red (charging)
Plugged into wall & product - Green (charging complete)
No lights/Blinking lights - Replace Charger
With no weight on the product, lift up back end; manually (and
carefully) spin rear wheel and twist throttle to engage the motor. If
motor engages - replace battery.
Short run time/runs slow Riders weight
Riding conditions
Battery not fully charged
Old/damaged battery
Do not exceed 120 lb (54 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge product for a full 12 hours.
Replace battery.
Charge battery at least once a month when not in use.
Do not store product in freezing or below freezing temperatures.
Freezing will permanently damage the battery and greatly reduce
ride time.
Refer to page 4 for charging information.
Runs intermittently Loose connection(s) Check the wires around the throttle and connectors underneath the
deck plate.
Replace - twist-grip throttle.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.

Razor Power Core E100 Specifications

General

Battery voltage	24 V
Foldable	No
Maximum speed	16 km/h
Product color	Silver
Maximum load weight	54 kg
Recommended age (min)	8 yr(s)
Manual	Yes

Weight and Dimensions

Weight	13500 g