RCA Remote Control Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• 90 days.
What we will do:
• Provide you with a new, or at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product’s warranty period.
• Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period must be presented to
obtain warranty service.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• Include evidence of purchase date such as the bill of sale. Also print your
name and address and a description of the defect. Send via standard UPS or
its equivalent to:
Thomson Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
• Insure your shipment for loss or damage. Thomson accepts no liability in case
of damage or loss en route to Thomson.
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating Instructions and user controls. For additional information, ask your
dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modied or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
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