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Coverage - Labor
For a period of 12 months from date of purchase of your RCA product, we will pay an
authorized RCA service center the labor charge to repair any defects in materials or
workmanship in your television. If your television is unrepairable we will provide you with
a refurbished unit of the same or better model.
Coverage - Parts
For a period of 12 months from date of purchase of your RCA product, we will pay an
authorized RCA service center for the new, or at our option, refurbished replacement parts
needed to repair any defects in material or workmanship in your television. If your television is
unrepairable we will provide you with a refurbished unit of the same or better model.
Coverage-LED LCD Panel
For a period of 12 months from date of purchase of your RCA product, we will pay an
authorized RCA service center for the new, or at our option,refurbished LED LCD panel needed to
repair any defects in material or workmanship in your television. If your television is unrepairable
we will provide you with a refurbished unit of the same or better model.
How to Obtain Service
• For assistance (U.S.A) - if you purchased RCA product in U.S.A, please call 1-888-977-6722.
Or visit www.rca.com
• For assistance (Mexico) - if you purchased RCA product in Mexico, please call 01-800-8233858
Or visit www.rca.com
[Mexico service center address]
Servicios Computacionales de Mexico, S.A. de C.V.
Francisco Dfaz Covarrubias # 33, Ciudad Satelite
C.P. 53100, Naucalpan, M6xico
The service representative will review your options for service. As a convenience we offer three ways
to obtain warranty service. You may mail your product to the address provided by the service
representative, you may take your product to an authorized service center, or you may request in
home service (servicer will determine if product is serviceable in home or must be taken back to local
service center for repair). Service representative will supply instructions for preferred service. At the
time of service proof of purchase such as original receipt, will be required. Only 37" LCD size and
above are applicable for in-home-service.
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