29
Error Messages
The following error messages are displayed in pool, spa, and remote modes. Consecutive identical faults are only
stored once in the "Fault History".
A
WARNING: Performing service on this equipment requires specialized expertise, mechanical skills, tools, and
equipment. If you do not possess these, it is not recommended to attempt any service on this equipment unless
following the procedures outlined in this manual.
Display Troubleshooting
In Sensor Fault Inlet sensor fault - Check for low water ow conditions. Check pump speed. Check inlet sensor.
In Sensor Open Inlet sensor fault - Sensor open. Check sensor wires and harness terminals.
In Sensor Short Inlet sensor fault - Sensor short. Check sensor wires and terminals.
Out Sensor Open Outlet sensor open - Check sensor wires and terminals.
Out Sensor Short Outlet sensor shorted - Check sensor wires and terminals.
Amb. Sensor Open Ambient temperature sensor open - Check sensor wires and terminals.
Amb. Sensor Shrt Ambient temperature sensor shorted - Check sensor wires and terminals.
Flow Sensor Fail Flow sensor fault - Readings out of range. Check ow sensor settings.
Check Pump Fault Pump controller faulted - Check that pump controller status. Check conguration.
Coil Sensor Open Coil sensor open - Check sensor wires and terminals.
Coil Sensor Short Coil sensor short - Check sensor wires and terminals.
Pump Ctl Fail
Protégé pump is not responding - Check that pump is powered and connected. Check variable-speed
pump settings.
Sensor Misplaced Water inlet temperature is higher than outlet temperature while heating. Check sensors installation.
Internal Fault Controller faulted - Memory corrupted. Power cycle unit. Replace main board.
Low Temp Lockout
Temperature lockout - Water temperature below is 36°F (2°C). Check water temperature. Check inlet
sensor.
Hi Press Trip High-pressure switch tripped - Check water ow, check refrigerant load
Lo Press Trip Low-pressure switch tripped - Check refrigerant load
Hi Press Lockout High-pressure lockout - Multiple pressure trips detected. Check refrigerant load
Lo Press Lockout Low-pressure lockout - Multiple pressure trips detected. Check refrigerant load
Brownout Low voltage in 24V transformer - Check voltage input 230v /208v
Clock Fault Real time clock fault - Unable to read or set clock
Hi Water Trip High-temperature water trip - Inlet water is higher than 106°F (41°C).
Hi Water Lockout High-temperature water lockout - Inlet water is higher than 108°F (42°C).
Remote Error Remote 3-wire selector fault - Pool and spa inputs are energized. Check 3-wire remote control terminals.
Water PS Open Water pressure switch open - Check pump operation. Check water ow.
Outside Lockout Outside lockout - Compressor not running because ambient too cold.
Hi Delta-T High delta temperature between inlet and outlet. Check water ow. Check pump operation.
Heating Fail Outlet temperature not higher than inlet temperature. Check compressor.
Cooling Fail Outlet temperature not lower than inlet temperature. Check reversing valve.
Solar Sensor Open Solar sensor open - Check sensor wires and terminals.
Solar Sensor Short Soar sensor short - Check sensor wires and terminals.
Defrost Lockout Defrost operation not effective. Conrm ambient conditions.
Aux Input Warning Auxiliary input is open - Check heater. Check wiring and conguration of auxiliary input
Aux Input Fault Auxiliary input is open - Check heater. Check wiring and conguration of auxiliary input
No Communication
with Heat Pump
Communication harness between Main board and Keypad may be damaged or disconnected. Check wires
or replace harness.
Table E. Error Messages