Technical Bulletin PAGE: 1/2
Reissued:29-Nov-10
Model: AL-P1 Date: 22-Nov-10 No.: RG179017a
RTB Reissue
The items in bold italics were corrected or added.
MAC Address Change Notification
Overview:
The number of available MAC address codes used on Ricoh MFP/LPs has been
depleted. Therefore, a new vendor code has been assigned to all affected models.
The part number of the PCB used on the G179 was changed as follows:
Old Part
Number
New Part
Number
Description I/C
G1795706 G1795716 Controller: PCB for G179 X/O
NEW MAC address affected:
Model Code Production Line
Al-P1
G179-11,17,22,27 Nov/2010 at RAI
Connection issues and solutions:
MFP/LPs that use the new MAC address have connection issues with the following
Ricoh software products:
SmartDeviceMonitor for Admin/SmartDeviceMonitor for Admin V8/Accounting
Report Package
1. The User Management Tool and the Addressbook Management Tool do not
work.
2. Printing jobs and machine status cannot be reset.
3. The MFP/LP's NIB password cannot be changed.
4. The NIB Setting Tool does not work.
SmartDeviceMonitor for Client / DeskTopBinder SmartDeviceMonitor for
Client
Automatic protocol/port number specification does not work when adding the
SmartDeviceMonitor port.
Subject: MAC Address Change Notification Prepared by: T.Hirakawa
From: 1st Overseas Tech Support Sec., 1st PQM Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other ( )
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