Ricoh SP 377DNwX User Manual

Paper Feed Problems
If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of
the machine and paper.
Problem Solution
Paper does not feed smoothly. • Use supported types of paper. See page 34 "Supported
Paper".
• Load paper correctly, making sure that the paper guides
are properly adjusted. See page 20 "Loading Paper".
• If the paper is curled, straighten the paper.
• Take out the paper from tray and fan it well. Then,
reverse the top and bottom of the paper, and put it back
in the tray.
Paper jams occur frequently. • If there are gaps between the paper and the paper
guides, adjust the paper guides to remove the gaps.
• Avoid printing on both sides of paper when printing
images that contain large solid areas, which consume a
lot of toner.
• Use supported types of paper. See page 34 "Supported
Paper".
• Load paper only as high as the upper limit markings on
the paper guide.
• Make sure that the friction pads and paper feed rollers
are clean. See page 74 "Cleaning the Friction Pad and
Paper Feed Roller".
6. Troubleshooting
94

Ricoh SP 377DNwX Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Printing colors	Black
Maximum duty cycle	35000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6
Maximum internal memory	- MB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	890 W
Power consumption (off)	1 W
Power consumption (ready)	120 W
Power consumption (printing)	- W
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper, Thin paper
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Total input capacity	300 sheets
Total output capacity	125 sheets
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN	Yes
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Supported network protocols (IPv4)	TCP/IP
Mac operating systems supported	Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64
Product color	Black, White

Weight and Dimensions

Depth	392 mm
Width	376 mm
Height	262 mm