Ricoh SP C340DN User Manual

Additional Troubleshooting
Problem Causes Solutions
The output sheet falls from the
output tray.
Blocking occurs (the output
sheets on the output tray stick
together).
Depending on the size, type, or
printing conditions of the prints,
the output sheets may become
badly curled.
• Pull out the stop fence of the
output tray before printing.
• Turn over the stack of paper
in the tray.
• Remove all output sheets.
It takes a long time to complete
a print job.
Photographs and other data
intensive pages take a long
time for the printer to process,
so simply wait when printing
such data.
If the Data In indicator is
flashing, data has been received
by the printer. Wait for a
moment.
Changing the following settings
with the printer driver may help
speed up printing:
• Select [Speed] in "Print
Priority" list.
• Select a lower resolution.
For details about how to change
the settings, see the printer driver
Help.
Images are printed in the
wrong orientation.
The feed orientation you
selected and the feed
orientation selected in the
printer driver's option setup
might not be the same.
Set the printer's feed orientation
and the printer driver's feed
orientation accordingly. For
details about settings for printer
driver, see the printer driver
Help.
Optional components
connected to the printer are not
recognized.
Bidirectional communication is
not working.
Set up optional devices on the
properties of the printer. For
details about how to set up
optional devices, see the printer
driver Help.
3. Troubleshooting
104

Ricoh SP C340DN Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	13.5 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Duplex print speed (black, normal quality, A4/US Letter)	25 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PCL 6, PostScript 3
Total input capacity	600 sheets
Total output capacity	150 sheets
Maximum input capacity	1100 sheets
Paper tray media types	Coated paper, Labels, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Security algorithms	SNMP, SSL/TLS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Processor family	Intel Atom®
Sound power level (standby)	31 dB
Sound pressure level (printing)	65 dB
Display	LCD
Product color	Gray
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1300 W
Power consumption (standby)	0.5 W
Power consumption (printing)	- W
Power consumption (PowerSave)	65 W
Energy Star Typical Electricity Consumption (TEC)	1.6 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	30 - 40 °C
Storage relative humidity (H-H)	0 - 80 %
Cables included	AC

Weight and Dimensions

Depth	480 mm
Width	400 mm
Height	387 mm