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Troubleshooting
Checkpoints
If you encounter a problem with the dryer, first check the table below and try the suggestions.
Problem Action
Dryer does not start.
• Make sure the dryer is plugged in.
• Make sure the door is properly closed.
• Check the fuse or reset the circuit breaker.
• If you opened the door during a cycle, tap and hold again.
• Clean the filter.
• Make sure Child Lock is not activated.
The dryer does not warm
up.
• Check your home’s circuit breakers or fuses.
• Some cycles do not require heat. Check the selected cycle again.
• Clean the lint filter and exhaust duct.
• The dryer may have moved into the cool-down phase of the cycle.
Items are not dried.
Check all of the above. Additionally:
• Make sure the exhaust hood outside your home can open and close
freely.
• Check the exhaust system for lint buildup. Ducting should be inspected
and cleaned annually.
• Use a 4” rigid metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Dry heavy items and light weight items separately.
• Large, bulky items, such as blankets or comforters, may require
repositioning to ensure even drying.
• Make sure that your washer is draining properly and extracting
adequate water from the load.
• The load may be too small to tumble properly. Add a few towels and
restart the dryer.
• The load may be too large to tumble properly. Remove some items and
restart the dryer.
• Clean the lint filter.
The dryer is too loud.
• Look for coins, loose buttons, nails, and other objects and remove them
immediately.
• Check the lint filter. Remove any items stuck inside the lint filter.
• Make sure the dryer is level and standing firmly on the floor.
• The dryer may hum due to air moving through the drum and fan. This is
normal.
• It is normal to hear the dryer gas valve or heating element cycle on and
off during the drying cycle.
DV6900B_SimpleUX_WEB_Heatpump_EN.indd 54 2022/8/30 17:02:05
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