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Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.
Problem Action
Does not start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insufcient, or no
water is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
After a cycle,
detergent remains in
the detergent drawer.
• Make sure the washing machine is running with sufcient water
pressure.
• Make sure the detergent is added to the centre of the detergent
drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is
in the upper position.
• Remove the rinse cap and clean the detergent drawer.
Excessive vibrations
or makes noise.
• Make sure the washing machine is installed on a level, solid
oor that is not slippery.
If the oor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other
object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.
WW6000J(SEPM)-03580Q_EN (U.K).indd 44 2/9/2015 7:30:19 PM
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