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Troubleshooting Guide
If the Unit does not perform properly when operated as instructed in this Owner’s Manual, refer to the following.
INFORMATION
Problem Corrective action
No Power
– Check if the AC power cord is properly connected.
– Unplug the outlet once, and wait for 15-20 seconds and then plug it in again.
No Sound
– Make sure both the TV or other devices and the Soundbar are Turned On.
– Confirm the connections to the TV are made properly as shown in Connections.
– Press the source button on your Soundbar remote control for the correct audio input.
– Confirm that the Soundbar is not muted. Press VOL +/- to unmute the sound. (See ‘Adjust the volume’
on page 11 )
– For optical audio connection, select another audio signal on the connected external device.
(This product supports LPCM)
– Depending on the usage and usage environment, chatter sound and distorted sound may be
generated. To reduce such sounds, lower the volume.
Distorted sound
– Adjust the sound settings of the connected device.
– Decrease the volume on the connected Bluetooth device.
Abnormal noise is generated.
– Be sure the cable is plugged in all the way.
No reaction to the remote control.
– Confirm that the Soundbar AC power cord is plugged into a power outlet.
– Check the batteries in the remote control, and make sure they are inserted properly by + or - symbols.
– Aim the remote at the center of this unit.
– If the remote control does not work and all LED’s of the Soundbar stay lit for over 30 seconds, there is
a failure in the electrical system. Unplug the AC power cord and contact the service center.
An external device cannot connect
with the Soundbar via Bluetooth.
– Confirm that the external device is compatible with the audio signals supported by the Soundbar.
– Confirm that Bluetooth is enabled on the external device. See the Owner’s Manual of the external
device on how to enable Bluetooth.
– If reconnecting the Bluetooth device to the Soundbar fails, delete the registered profile of this
Soundbar from the Bluetooth device, then perform pairing again.
This unit can store up to 4 device profiles.
– Another Bluetooth device is already connected to the Soundbar. Disconnect the connected device,
then try again.
Poor sound quality from the connected
Bluetooth device.
– The Bluetooth reception may be poor. Confirm that there is no obstacle between the Bluetooth device
and the Soundbar. If this does not improve the sound quality, move the Bluetooth device closer to the
Soundbar.
Unstable connection between the
Bluetooth device and the Soundbar.
– The Bluetooth reception may be poor. Confirm that there is no obstacle between the Bluetooth device
and the Soundbar. If this does not improve the sound quality, move the Bluetooth device closer to the
Soundbar.
Specifications
Power Source
120 V AC + / - 10%, 60 Hz + / - 0.5%
Output Power
26 W
Dimensions
W: 39.3 inches(999 mm)
H : 3.1 inches(77 mm)
D : 3.1 inches(77 mm)
Weight
Approx 4.41 lbs. (2.0 kg)
Bluetooth
Bluetooth profile : A2DP
Bluetooth version : 4.1+EDR
Optical Input
Linear PCM (LPCM) 96kHz 24bit Max
• Designs and Specifi cations are subject to change without notice.
• If there is a Discrepancy between Languages, the default Language will be English.
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