Siemens AG 2003, M:\Mobil\R65\S65_Penelope\am\fug\_von_itl\S65_FAQ.fm
Questions & Answers128
VAR Language: am; VAR issue date: 040517
left page (128) of S65 FUG us, A31008-H7400-A40-1-4A19 (02.06.2004, 19:50)
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have listed
below some frequently asked questions and answers.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least 2 seconds.
Battery empty. Charge battery. Check charging indicator in the
display.
Battery contacts dirty. Clean contacts.
See also below under "Charging
error".
Standby time is too
short.
Frequent use of organizer and
games.
Limit use if applicable.
Fast search activated. Deactivate speed search (p. 106).
Display illumination switched on. Switch off display illumination (p. 89).
Unintentional keystrokes (illumi-
nation!).
Activate key lock (p. 103).
Charging error
(charge icon not dis-
played).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
41 °F to 140 °F.
Make sure the ambient temperature is right, wait
a while, then recharge.
Contact problem Check power supply and connection to the
phone. Check battery contacts and telephone
connection socket, clean them if necessary, then
insert battery again.
No mains voltage. Use different mains power socket, check mains
voltage.
Wrong charger. Use only Siemens original accessories.
Battery faulty. Replace battery.
SIM error. SIM card not inserted correctly. Check that the SIM card is inserted correctly
(p. 16).
Dirty SIM card contacts. Clean SIM card with a dry cloth.
SIM card with wrong voltage. Use 1.8 or 3 V SIM cards only.
SIM card damaged (e.g.broken). Carry out a visual check. Have your service pro-
vider change the SIM card.
To Next Page
Loading...
Need help?
General
