7
1. Problem: Faucet does not function.
Cause: Adhesive packaging label affixed over sensor eye.
Solution: Remove adhesive label from sensor eye.
Cause: "Permanent Off" activated.
Solution: Press button on Faucet throat one time.
2. Problem: Faucet delivers water in an uncontrolled manner.
Cause: Faucet is defective.
Solution: Contact the Sloan Valve Company Installation Engineering Department (see below).
3. Problem: Faucet does not deliver any water when Sensor is activated.
Indicator: Solenoid valve produces an audible "CLICK."
Cause: Water supply stop(s) closed.
Solution: Open water supply stop(s).
Cause: Water supply stop strainer(s) clogged.
Solution: Clean water supply stop strainer(s).
Indicator: Solenoid valve DOES NOT produce an audible "CLICK."
Cause: Battery low (EAF-150 Models).
Solution: Replace battery (refer to Battery Replacement on Page 4).
Cause: Power failure (EAF-100 Models).
Solution: Check power supply.
4. Problem: Faucet delivers only a slow flow or dribble when Sensor is activated.
Cause: Water supply stop(s) are partially closed.
Solution: Completely open water supply stop(s).
Cause: Water supply stop strainer(s) clogged.
Solution: Remove, clean, and reinstall water supply stop strainer(s). Replace strainer(s) if required.
Cause: Aerator is clogged.
Solution: Remove, clean, and reinstall Aerator. Replace Aerator if required.
Cause: Faucet is defective.
Solution: Contact the Sloan Valve Company Installation Engineering Department (see below).
5. Problem: Faucet does not stop delivering water or continues to drip after user is no longer detected.
Cause: Faucet is defective.
Solution: Contact the Sloan Valve Company Installation Engineering Department (see below).
6. Problem: LED indicator blinks when Faucet is in use.
Cause: Battery low (EAF-150 Models).
Solution: Replace battery (refer to Battery Replacement on Page 4)
7. Problem: - Click doesn't function (-IC models only)
Cause: Button is defective.
Solution: Contact the Sloan Valve Company Installation Engineering Department (see below).
8. Problem: The water temperature is too hot or too cold on a Faucet connected to hot and cold supply lines.
CAUSE: Supply Stops are not adjusted properly.
SOLUTION: Adjust Supply Stops.
CAUSE: For models with integral mixing valve - Mixing valve is set improperly for the water temperature desired.
SOLUTION: Rotate mixing valve handle clockwise to decrease water temperature or counterclockwise to increase water temperature.
When assistance is required, please contact Sloan Valve Company Installation Engineering Department at:
1-888-SLOAN-14 (1-888-756-2614)
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