Additional information
iJTroubleshooting
Ifyou
run
into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Notes
before
sending
your
camcorder
for
repair
• Your camcorder may be required to initialize
or change the current internal memory
of
your
camcorder, depending on the problem. In the
event
of
this, the data stored on the internal
memory will be deleted.
Be
sure to save the
data on the internal memory on other media
(backup) before sending your camcorder for
repair.
We
will not compensate you for any loss
ofinternal memory data.
• During repair,
we
may checka minimum
amount
of
data stored on the internal memory
in
ord(~r
to investigate the problem. However,
your Sony dealer will neither copy nor retain
your data.
•
See
the "Handycam Handbook" (p. 44) for
details
on
the symptoms
of
your camcorder,
and
"PMB Guide" (p. 28) on connecting your
camcorder to a computer.
The
power
does
not
turn
on.
• Attach a charged battery pack to the
camcorder (p. 12).
• Connect the plug
of
the AC Adaptor to the
wall outlet (wall socket) (p. 12).
The camcorder does
not
operate even
when
the
power
is
set
to
on.
•
It
takes a few seconds for your camcorder to
be ready to shoot after the power
is
turned
on.
This
is
not a malfunction.
• Disconnect the
AC
Adaptor from the wall
outlet (wall socket)
or
remove the battery
pack, then reconnect it after about 1 minute.
If
your camcorder still does not work, press
RESET (p. 53) using a pointed object. (Ifyou
press
RESET,
all settings, including the clock
setting, are reset.)
Your camcorder gets warm.
• Your camcorder may become warm during
operation. This
is
not a malfunction.
The
power
abruptly
turns off.
• Use the
AC
Adaptor (p. 13).
• Turn
on
the power again.
• Charge the battery pack (p. 12).
Pressing
START/STOP
or
PHOTO
does
not
record images.
• Press MODE to
turn
on
the
1::1
(Movie)
or
o (Photo) lamp.
• Your camcorder
is
recording the image you
have just shot on the recording media.
You
cannot make any new recordings during this
period.
• The recording media
is
full. Delete
unnecessary images (p. 36).
• The total
number
of
movie scenes
or
photos
has exceeded the recordable capacity
of
your
camcorder. Delete unnecessary images (p. 36).
"PMB" cannot be installed.
• Check the computer environment
or
installation procedure required to install
"PMB" (p. 24).
"PMB" does
not
work
correctly.
• Quit "PMB"
and
restart your computer.
The camcorder
is
not
recognized
by
the
computer.
• Disconnect devices from the
USB
jack
of
the
computer other than the keyboard, mouse,
and
your camcorder.
• Disconnect the
USB
cable from the computer
and your camcorder, and restart the computer,
then connect the computer
and
your
camcorder again in the proper order.
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